Conducted a preliminary evaluation of the hotel system, standard operating procedures and the expansion project and w

Organized the restaurant; handled manpower recruitment, hiring & training, prepared organization structure, prepa

Served in Sheraton Addis for three years as a concierge and for over ten years as a chief concierge and managed to he

Managed the day-to-day operations of the hotel front office and the housekeeping department and also give support to

Managed the hotel front office and simultaneously worked as an accountant.

Worked as a guest service agent with passion and commitment.